What a great result produced from Ofcom’s regulatory efforts in the broadband marketplace! Ofcom has just announced that the cost of terminating a phone and broadband package early will be cut by as much as 85 percent. Over the past 18 months they have been working with the three biggest UK landline providers, BT, TalkTalk and Virgin Media, to ensure that ‘early termination charges’ reflect the costs that the providers save by no longer providing the service. Cool!
Now that consumers aren't being penalised for making the right choice they know what to do, right? Well, it's not that simple. Broadband performance is a complex topic and its is easy to make the wrong choice. Luckily, over the past 18 months we have been hard at work getting WebMeter ready to empower the Internet masses. Have a look here at the issues involved in determining whether you are getting the ISP performance you paid for and understanding how to make objective consumer choices.
