Wednesday, August 26, 2009

Ofcom Investigates ISP Speed Claims

Ofcom recently completed a study of the UK ISP broadband provider in terms of speed claims and the actually deilvered performance. Some of the headline results include...

  • The average speed (or more precisely the actual throughput download speed) received by panel members was 3.6Mbit/s in the 30 days from 23 October 2008.
  • This represents 49% of the average ‘headline’ speed (7.2Mbit/s) and 83% of the average maximum line speed (4.3Mbit/s)(-1-). Consumers on the most popular broadband headline speed package (‘up to’ 8Mbit/s) received an average actual throughput speed of 3.6Mbit/s (45% of headline speed), and they had an average maximum line speed of 4.5Mbit/s (56% of headline speed).
  • Speeds varied considerably between consumers: one in five people on an ‘up to’ 8Mbit/s package receive an average speed of less than 2Mbit/s.
  • Over a quarter of consumers claim that the speeds they receive are not what they expected when they signed up to their broadband service.
The full study which is available here. This should provide strong motivation for people that there is huge merit in being able to record, analyse and share their browser performance formance.

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